Business Details
50+ Years
experience
Premier Hilton Hotel Management in Memphis
Cooper Hotels has established itself as a significant player in the hospitality industry through decades of strategic growth and family-owned leadership. With a portfolio of 16 hotels generating over $100 million in revenue, the company operates full-service, all-suite, extended stay, and focused service properties across resort, downtown, airport, and suburban locations. Our commitment to Hilton brand excellence has earned recognition as one of their highest-quality franchisees in the southeastern U.S., including the prestigious Hilton Hotels Developer of the Year award.We maintain a balanced approach to growth by combining mid-priced hotel offerings with customer-centric service innovations. Our operational philosophy emphasizes quality-first principles, continuous improvement, and integrity-driven business practices that have sustained success through economic cycles for over 50 years. The company's entrepreneurial spirit remains grounded in three generations of family leadership that began with our founders' pioneering vision in 1962.
Services
Hotel Management
Full-Service Hotels
Extended Stay Properties
All-Suite Accommodations
Focused Service Operations
Details
- Year established: 1962
Highlights and features
- We have over 50 years of family-led hospitality expertise
- Our portfolio includes 16 strategically located Hilton-branded properties
- Recognized as Hilton's top franchisee in the southeastern U.S.
- Award-winning Shula's Steak House enhances our dining offerings
- We maintain continuous operational improvements across all properties
Services
Hotel Management
Cooper Hotels provides comprehensive management for Hilton-branded properties across multiple service categories. Our expertise spans full-service operations, extended stay accommodations, and focused service hotels. With 50 years of family-led experience, we ensure consistent quality standards while maintaining operational flexibility to adapt to market demands.
Full-Service Hotels
Our full-service hotels offer premium amenities including award-winning dining at Shula's Steak House, spacious meeting facilities, and professional catering services. These properties combine Hilton's brand excellence with our commitment to exceptional guest experiences through personalized service and premium amenities.
Extended Stay Properties
Designed for extended business travelers and relocating guests, our extended stay properties provide residential-style accommodations with kitchenettes and workspaces. These offerings combine comfort with practicality while maintaining Hilton's quality standards and our family-operated service philosophy.
All-Suite Accommodations
Our all-suite properties feature spacious layouts with separate living and sleeping areas. These accommodations cater to guests seeking enhanced comfort and functionality while maintaining our commitment to Hilton brand excellence and personalized service standards.
Focused Service Operations
Our focused service hotels deliver efficient, value-driven accommodations while maintaining quality standards. These properties optimize operational efficiency without compromising guest satisfaction, aligning with our core value of providing quality products at fair prices.
People
Pace Cooper
President and CEO
Third-generation leader with Harvard MBA overseeing Cooper Hotels since 1995. Directs strategic growth while maintaining family values and Hilton brand excellence across all properties.
David Cooper
Executive Vice President
Manages hotel operations and development with NYU business background. Brings extensive industry experience from prior New York business ownership and 25+ years in family operations.
Laurie Cooper
Vice President and General Counsel
Harvard Law graduate providing legal oversight since 1996. Combines legal expertise with family leadership to maintain compliance and ethical standards across all hotel operations.
Geoff Thompson
Vice President of Operations
30-year hospitality veteran leading hotel operations across multiple brands. Focuses on service excellence and financial performance while maintaining consistent guest experiences since joining in 1994.
Allen Ruffin
Chief Financial Officer
CPA with 39 years financial expertise directing accounting functions. Oversees financial operations with prior experience at Medshares, Inc. and Pannell Kerr Forster hotel consulting engagements.
Questions
What hotel brands does Cooper Hotels Hotels operate?
We exclusively manage Hilton Family of Hotels properties including Hilton Hotels, DoubleTree, Embassy Suites, Hampton Inn, Hilton Garden Inn, and Homewood Suites.
How long has Cooper Hotels Hotels been in business?
Since 1962, when our founders Irby and Louis Cooper Hotels established the company as CSS Hotels with their first Holiday Inn franchise in Gatlinburg, Tennessee.
What distinguishes Cooper Hotels Hotels from other hotel operators?
As Hilton's highest-quality franchisee in the southeastern U.S., we combine three generations of family leadership with our Hilton Developer of the Year recognition and award-winning dining operations.
Where are Cooper Hotels Hotels properties located?
Our 16 properties span key locations across the eastern United States, including Tennessee, Florida, Michigan, Alabama, and Memphis metropolitan areas.
What types of hotel services do you offer?
We provide full-service hotels, extended stay accommodations, all-suite properties, and focused service operations tailored to business travelers and vacation guests.
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