Business Details
12 Years
experience
Your Trusted McNeill Hotel Company Management Partner in Germantown, TN
Founded in 2014 by second-generation hoteliers Phillip H. McNeill, Jr. and Mark Ricketts, McNeill Hotel Company operates on a foundation of trust, excellence, and servant leadership. Our team of industry veterans brings decades of combined experience in hospitality management, specializing in select-service and extended-stay properties across secondary markets. We prioritize relationships with guests, investors, and brand partners while maintaining a balanced approach to maximize asset value and guest satisfaction. Our expertise spans new hotel openings, acquisitions, and third-party management agreements, supported by in-house teams in accounting, revenue management, sales, and human resources. Approved as franchisees for Hyatt, Marriott, and Hilton, we leverage brand partnerships to deliver consistent performance and innovation.With 24 hotels under management and $110 million in annual revenue, our focus on markets with universities, medical centers, and growing commercial hubs drives sustainable growth. Our commitment to environmental, social, and governance principles ensures responsible operations that benefit communities and stakeholders. Through strategic pre-opening planning, operational efficiency, and technology-driven solutions, we consistently outperform industry benchmarks in RevPAR and guest satisfaction. Our culture of 'people serving people' reflects our dedication to employee development, diversity, and community impact, positioning us as a trusted leader in hotel management.
Services
Hotel Management
New Opening Management
Revenue Management
Human Resources
Accounting Services
Pre-Opening Planning
Digital Marketing
Facilities Management
Sales & Marketing
General Operations
Details
- Year established: 2014
Highlights and features
- We have over 20 years of combined executive experience in hospitality management.
- Our team specializes in select-service hotel operations across secondary markets.
- We implement data-driven revenue management strategies to maximize RevPAR performance.
- Our in-house accounting and sales teams ensure financial transparency and market growth.
- We maintain a culture of servant leadership and diversity across all operations.
Associations and certifications
- Hyatt
- Marriott
- Hilton
Services
McNeill Hotel Company Management
Our comprehensive hotel management services cover guest operations, financial oversight, and brand compliance. We optimize revenue through strategic sales planning and technology-driven solutions while maintaining operational stability. With expertise in major hotel brands, we ensure consistent service quality and asset value growth for owners.
New Opening Management
We specialize in pre-opening management for new hotels, including staff recruitment, market research, and operational planning. Our team coordinates all aspects from budget approval to grand opening, ensuring seamless transitions to profitable operations while meeting brand standards and owner expectations.
Revenue Management
Our revenue professionals use data analytics to maximize profitability through dynamic pricing strategies and market analysis. Daily rate adjustments, event planning, and brand collaboration help achieve top-line growth and RevPAR index dominance across managed properties.
Human Resources
The HR team focuses on talent acquisition, employee development, and diversity initiatives. We maintain compliance with labor regulations while fostering a 'people serving people' culture that reduces turnover and enhances guest satisfaction through engaged staff.
Accounting Services
Our certified accountants provide GAAP-compliant financial reporting, budget management, and tax compliance services. We ensure transparency in cash flow, accounts payable, and profit-and-loss statements to support data-driven decisions for hotel owners.
People
Phillip H. McNeill, Jr.
Executive Chairman
Co-founder with over 20 years in hospitality, previously led asset management at Equity Inns. Pioneered McNeill Hotel Company's growth strategy focusing on secondary markets and brand partnerships.
Mark Ricketts
Co-Founder
Second-generation hotelier who helped establish McNeill's vertically integrated platform. Brings extensive experience in hotel acquisitions and third-party management agreements across 24 properties.
Travis Murray
President
Leads daily operations with a focus on executing strategic growth initiatives. Oversees hotel performance metrics and ensures alignment with franchise standards for managed properties.
Marci Jacobs
VP of Sales and Revenue Generation
Manages revenue strategy and sales teams to maximize market share. Implements digital marketing campaigns and negotiates corporate accounts to boost hotel profitability.
Larry Mills
Executive Vice President, Finance
Oversees financial operations including budgeting, capital improvements, and investor relations. Ensures fiscal discipline across all managed properties while supporting growth initiatives.
Questions
What hotel brands does McNeill McNeill Hotel Company Company partner with?
We are approved franchisees for Hyatt, Marriott, and Hilton brands, managing properties under these respected names across the United States.
In which markets does McNeill operate?
We focus on secondary markets with universities, medical centers, and growing commercial hubs including Tennessee, Florida, Idaho, and Oregon.
How does McNeill approach revenue management?
Our team uses data analytics and brand collaboration to optimize pricing strategies, achieving top RevPAR performance through daily adjustments and event planning.
What services are included in hotel management?
We handle operations, accounting, sales, marketing, HR, and facilities management while maintaining brand compliance and maximizing asset value for owners.
How does McNeill support new hotel openings?
We provide full pre-opening services including staff training, market research, budget planning, and coordination of all operational requirements for successful grand openings.
