Business Details
17 Years
experience
Emergency
services
Expert Project Management Services for Hospitality & Commercial Real Estate
Compass Development Services is a boutique project management and development firm with over 30 years of experience in the hospitality and commercial real estate sectors. Our team specializes in guiding clients through every phase of a project, from concept to completion, with a proactive and disciplined approach to ensure successful outcomes. We offer a comprehensive range of services, including due diligence, property surveys, design phase management, budgeting, FF&E procurement, and on-site construction oversight. Our expertise extends to disaster recovery, new builds, renovations, and conversions, supported by a vast network of industry professionals across North America. Founded in 2009 by Jim Zaun, a hospitality development veteran with decades of experience, we prioritize understanding client goals and delivering tailored solutions that maximize asset value.Our teams deep industry knowledge and commitment to excellence have enabled us to manage over 150 properties, including high-profile projects like the Arizona Biltmore and The Mayflower at Auberge Resorts. We combine strategic planning with hands-on execution, ensuring alignment between design, construction, and operational needs. Our services are designed to streamline complex processes, from navigating regulatory approvals to optimizing capital planning. Compasss dedication to innovation and client-centric service is exemplified by proprietary offerings like HotelScan 360, a 3D documentation tool for renovation and compliance verification. With a track record of managing hundreds of millions in disaster recovery claims, we provide resilience solutions that protect and enhance property investments.
Services
Project Management
Construction Management
Renovations
New Build Development
FF&E Procurement
Disaster Recovery
Property Surveys
Design Phase Management
Budget Estimating
Hotel Scan 360
Details
- Year established: 2009
Highlights and features
- We have over 30 years of experience in hospitality development and construction.
- Our proactive approach ensures alignment between project planning and execution.
- We maintain a vast network of design and construction professionals across North America.
- We offer full-service project management from due diligence to construction closeout.
- Our proprietary HotelScan 360 service provides advanced 3D documentation for renovations.
Services
Project Management
Our project management services guide clients through every phase of development, from initial planning to final execution. We coordinate technical teams, manage budgets, and ensure compliance with brand standards. Our proactive approach minimizes delays and cost overruns while aligning project goals with client objectives.
Construction Management
We provide full-time on-site construction management to ensure quality control and adherence to schedules. Our team coordinates between contractors, consultants, and owners, overseeing punch processes and final inspections. This hands-on approach guarantees deliverables meet or exceed expectations.
Renovations
Our renovation expertise spans guest rooms, public spaces, and infrastructure. We handle code compliance, brand standard upgrades, and sustainability improvements. By leveraging historical data and market trends, we deliver cost-effective solutions that enhance property value and guest satisfaction.
Disaster Recovery
We specialize in managing disaster recovery claims for floods, fires, and natural disasters. Our services include claim negotiation, repair execution, and settlement optimization. With experience handling hundreds of millions in claims, we restore properties efficiently while protecting client interests.
Hotel Scan 360
This proprietary service uses 3D camera technology to create virtual walk-throughs and dimensioned plans for renovations. It ensures accurate compliance verification with brand PIP requirements, streamlining design processes and reducing errors during pre-construction planning.
People
Jim Zaun
President
Founder of Compass Development Services with 30+ years in hospitality development. Previously led Starwood Hotels' project management team, overseeing renovations at owned assets. Expertise in aligning design, construction, and operations for successful project delivery.
Mark Bohlman
Vice President
Specializes in complex hotel renovations with aggressive schedules. Former Senior Vice President at TM Davis, managing projects from concept to operations turnover. Expertise in technical services and brand standard refinement for major hospitality brands.
Kelsey-Leigh Devane
Project Manager
Dynamic project manager with cross-industry experience in hospitality and logistics. Skilled in timeline management, budget adherence, and stakeholder coordination. Brings precision and professionalism to complex development initiatives across multiple simultaneous projects.
Brian Saum
Project Manager
Strategic operations professional with a decade of project management experience. Focuses on aligning systems, people, and processes for organizational efficiency. Pursuing PMP certification, combining analytical precision with collaborative leadership in client partnerships.
Questions
What industries does Compass Development Servicess specialize in?
We focus on hospitality and commercial real estate sectors, providing project management for hotels, resorts, and commercial properties across North America.
How many years has Compass been in business?
Compass was founded in 2009, though our leadership team collectively has over 30 years of industry experience.
Do you handle emergency renovation projects?
Yes, we manage disaster recovery projects including flood, fire, and natural disaster repairs with expertise in insurance claims negotiation.
What geographic areas do you serve?
We operate throughout North America, with project experience in major markets including New York, Arizona, and Connecticut.
Can you assist with brand compliance during renovations?
Yes, our HotelScan 360 service ensures compliance with brand Property Improvement Plans (PIP) through 3D documentation and verification.
