Business Details
24 Years
experience
Your Trusted Partner for Hotel Management Solutions
Altamont Hotels has been managing hotels in Southern California for over a decade, specializing in properties located in Visalia and the Coachella Valley. Our mission is to deliver superior quality and service that exceeds guest expectations through experienced leadership and a culture of excellence. We focus on enhancing client value through strategic marketing, operational efficiency, and detailed compliance management. Our team prioritizes personal accountability, staff empowerment, and innovative solutions to ensure long-term success for our partners. With expertise in franchise compliance, financial oversight, and hospitality operations, we maintain a strong corporate presence in targeted destination markets. Our leadership team, including President Steve Carter and Controller Sari Potes, brings decades of combined experience in hotel management and international hospitality.We serve as employer of record, manage pre-opening consulting, and provide technical systems training to support comprehensive hotel operations. Our corporate philosophy emphasizes communication, partnership development, and customized planning tailored to each property's unique needs. By maintaining low employee turnover and fostering professional growth, we ensure consistent service quality across all managed properties. Our commitment to creating rewarding environments for employees and memorable experiences for guests solidifies our reputation as a trusted hospitality partner.
Services
Hotel Management
Sales & Marketing
Compliance Oversight
Financial Consulting
Staff Training
Details
- Year established: 2002
Highlights and features
- We have over 28 years of hotel management experience through our leadership team
- Specialize in compliance with major hotel chains including Holiday Inn and Best Western
- Maintain 100% inspection pass rates for franchise requirements
- Offer customized management plans focused on property-specific needs
- Provide 24-hour response for new client inquiries
Services
Hotel Management
We provide comprehensive hotel management services covering operations, compliance, and strategic planning. Our team ensures optimal performance through personalized oversight and industry expertise. Services include staff development, financial management, and quality control to maximize property value and guest satisfaction.
Sales & Marketing
Our sales and marketing management focuses on brand positioning and market penetration. We implement data-driven strategies to increase occupancy rates and revenue. Services include market analysis, digital marketing campaigns, and sales channel optimization tailored to each property's target audience.
Compliance Oversight
We ensure full compliance with franchise requirements and government regulations. Our team maintains 100% inspection pass rates through rigorous quality control systems. Services include policy implementation, staff training, and documentation management for hotel chain standards and local ordinances.
Financial Consulting
Our financial experts provide accounting oversight and budget optimization services. We develop customized financial systems to improve profitability and operational efficiency. Services include cost control analysis, revenue management, and financial reporting tailored to hospitality operations.
Staff Training
We offer comprehensive staff training programs to enhance service quality and employee retention. Our curriculum covers hospitality standards, safety protocols, and customer service excellence. Programs are customized to meet property-specific needs while maintaining consistent service levels across all managed locations.
People
Steve Carter
President
Founder with 28 years of hotel management experience, including leadership roles with Holiday Inn and Sheraton. Developed successful turnaround strategies for multiple properties. Holds hospitality management degrees from Washington State University and Cerritos College.
Sari Potes
Controller
International hospitality professional with experience in hotel management across Europe and the US. Managed properties ranging from boutique to full-service hotels. Joined AltaMont in 2007 to oversee financial operations and compliance.
Questions
Can AltaMont handle brand management for hotel chains?
Yes, we specialize in analyzing and planning brand positioning while maintaining compliance with hotel chain requirements.
Do you have experience with franchise compliance?
Yes, we have extensive experience with Holiday Inn, Best Western, and other major hotel franchises.
How quickly can we get started with your services?
Contact us through our website and we'll respond within 24 hours to begin the onboarding process.
What areas do you primarily serve?
We focus on Southern California markets including Visalia and the Coachella Valley region.
What differentiates your management approach?
We create customized management plans centered on each property's unique characteristics and personnel needs.
