Business Details
33 Years
experience
Your Trusted Partner for Hotel Management Solutions
Founded in 1993, HHP Hotels has established itself as a leader in hotel management across the Mid-Atlantic region. Our team of seasoned professionals brings over 105 years of combined experience in hospitality, ensuring each property operates with exceptional efficiency and guest-centric service. We prioritize customer satisfaction through rigorous staff training, regular capital investments, and adherence to industry-leading operational standards. Our commitment to excellence is reflected in our partnerships with major hotel brands and our ability to consistently deliver superior returns for stakeholders. With a focus on innovation and continuous improvement, we maintain clean, modern facilities equipped with the latest technology to meet evolving guest expectations. Our leadership team's deep industry expertise and strategic approach to property acquisition and management have solidified our reputation as one of the region's most respected hospitality companies.We foster long-term relationships with employees, vendors, and partners who share our dedication to creating memorable guest experiences. Through strategic renovations and franchise affiliations, we enhance property value while maintaining competitive positioning in dynamic markets. Our operating principles emphasize staff loyalty, transparent communication, and personalized guest engagement to ensure repeat business. With decades of experience in hotel operations, real estate development, and financial management, we provide comprehensive solutions that drive profitability and long-term success for our partners.
Services
Hotel Management
Property Acquisitions
Facility Renovations
Staff Training
Operational Consulting
Details
- Year established: 1993
Highlights and features
- We have 30+ years of proven expertise in hotel management and acquisitions
- Our team brings 105 years combined experience in hospitality operations
- We implement regular capital investments to maintain modern facilities
- Our staff training programs ensure consistent service excellence
- We maintain strategic partnerships with major hotel brands
Services
Hotel Management
Our comprehensive hotel management services combine decades of industry expertise with proven operational strategies. We handle all aspects of hotel operations including staff management, financial performance, and guest satisfaction. Our approach ensures properties maintain competitive positioning while delivering consistent returns for owners.
Property Acquisitions
We identify and acquire strategic hospitality assets that align with market trends and investment goals. Our team conducts thorough market analysis and financial evaluations to ensure optimal property selection. This expertise has resulted in multiple successful acquisitions and value creation through strategic repositioning.
Facility Renovations
Our renovation programs maintain properties' competitive edge through regular capital investments. We implement technology upgrades, interior modernization, and infrastructure improvements while minimizing operational disruption. These enhancements ensure compliance with brand standards and evolving guest expectations across our managed locations.
Staff Training
We develop highly trained hospitality teams through comprehensive training programs focused on guest service excellence. Our approach includes ongoing professional development, operational efficiency training, and leadership development initiatives. This investment in human capital directly contributes to our consistently high guest satisfaction scores.
Operational Consulting
We provide expert guidance on hotel operations optimization and market positioning. Our consulting services include performance analysis, revenue management strategies, and brand affiliation recommendations. This strategic support helps owners maximize property potential and achieve long-term success in competitive markets.
People
Bill McNamara
Managing Partner
Founder of HHP Hotels with 30+ years in hospitality. Cornell University graduate with expertise in asset acquisition and value creation. Previously held executive banking roles and serves on multiple corporate boards.
Joe Heenan
Director of Operations and Real Estate
Construction industry veteran with extensive hotel development experience. Built six Philadelphia-area hotels and specializes in real estate strategy, facility management, and operational efficiency improvements for hospitality assets.
Sarah Patti
Director of Administration
Hospitality professional with 18+ years of experience. Progressed from guest services to administrative leadership role. Manages company operations and provides strategic support to HHP's hotel properties.
Jerry Skot
General Manager
Hotel executive with 40+ years of industry experience. Specializes in new hotel openings and operational management. Currently leads the Fort Washington property with expertise in sales and marketing strategies.
Jo Ann Bongart
General Manager
25-year hospitality leader in Philadelphia. Focuses on staff development and community partnerships. Oversees hotel renovations and serves on industry advisory boards to maintain competitive excellence.
Questions
What hotel brands does HHP manage?
We manage properties under major brands including Hampton Inn and Holiday Inn Express across the Mid-Atlantic region.
How long has HHP been in business?
HHP Hotels has specialized in hospitality management since our founding in 1993 by Bill McNamara.
What areas do you operate in?
Our primary focus is the Mid-Atlantic region with properties in Pennsylvania, New Jersey, West Virginia, and New York.
How do you ensure service quality?
We maintain service excellence through rigorous staff training, regular capital investments, and our established operating principles.
