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Business Details
44 Years
experience
Your Home Away From Home in Downtown Gatlinburg
Mountain House Motor Inn has been a family-owned cornerstone of Gatlinburg hospitality since 1982, continuing a legacy that began in 1916 with the founding of Gatlinburg's first hotel. Our 57-room inn combines traditional mountain charm with modern amenities, offering clean, comfortable accommodations just one block from downtown Gatlinburg's attractions, restaurants, and shops. We specialize in creating memorable stays for families, groups, and sports teams with amenities like two outdoor pools, free high-speed internet, and kitchenettes in select rooms. Our commitment to personalized service is exemplified by staff members like manager Luan, who consistently earn praise for making guests feel at home.

With proximity to the Great Smoky Mountains National Park and Rocky Top Sports World, we provide convenient access to both natural wonders and athletic events. Our property maintains a balance between nostalgic appeal and 21st-century comforts, featuring recently remodeled rooms alongside classic elements that preserve our historic character. Decades of returning guests validate our approach to combining value, service, and authentic mountain hospitality in a prime downtown location.
Services
King Suite Double Queen Room Efficiency Suite Family Lodging Free Internet Outdoor Pool Near Attractions Trolley Access Picnic Area Team Lodging
Details
  • Year established: 1982
Highlights and features
  • We are a family-owned business with over 100 years of hospitality experience in Gatlinburg
  • Our rooms are within walking distance of downtown attractions and restaurants
  • We offer recently remodeled accommodations with modern amenities and kitchenettes
  • Our staff provides personalized service that guests consistently praise as 'home away from home'
  • We maintain two outdoor pools and a picnic area for guest relaxation
What people say
Clean and comfortable rooms Friendly staff Great location Reasonable prices Family-friendly
Services
King Suite
Spacious King Suite accommodations feature a sleeper sofa for additional guests. Each room includes a 42" flat-screen TV with cable, refrigerator, microwave, and free high-speed internet access. These rooms provide comfortable lodging for couples or small families seeking extra space.
Double Queen Room
Double Queen Rooms offer two queen beds ideal for families or groups. Rooms include modern amenities like 42" flat-screen TVs, refrigerators, microwaves, and free high-speed internet. This room type provides comfortable lodging for up to four guests with separate sleeping areas.
Efficiency Suite
Two-bedroom efficiency suites feature kitchenettes with refrigerators and microwaves for extended stays. Each suite includes a 42" flat-screen TV with cable and free high-speed internet. These rooms provide convenient self-contained accommodations for longer visits to Gatlinburg.
Team Lodging
Specialized lodging packages for sports teams and large groups visiting Rocky Top Sports World. Includes discounted rates for multiple room bookings and convenient trolley access to the sports complex. Our staff coordinates accommodations for teams and their families with ease.
Outdoor Pool
Two outdoor swimming pools including a heated pool and separate kiddie pool provide recreation for all ages. Pool area features picnic tables and bleacher seating for relaxation. Open seasonally, these pools offer a refreshing break from exploring downtown Gatlinburg attractions.
People
Nancy Hays
Owner
Third-generation hotelier continuing her family's hospitality legacy in Gatlinburg since 1916. Brings decades of local tourism experience to maintaining traditional mountain hospitality while modernizing amenities.
Jerry Hays
Owner
Co-owner with deep family roots in Gatlinburg's hospitality industry. Oversees operations while maintaining the personal touch that guests appreciate, drawing from over 30 years of experience in mountain lodging.
Luan
Manager
Front desk manager known for exceptional guest service. Creates welcoming atmosphere that makes visitors feel at home, with over 15 years of experience in Gatlinburg's hospitality sector.
Questions
What room types are available at Mountain House Motor Inn?
We offer King Suites with sleeper sofas, Double Queen Rooms, and Two Bedroom Efficiency Suites with kitchenettes.
Is the hotel near downtown Gatlinburg attractions?
Yes, we're just one block from downtown Gatlinburg's restaurants, shops, and attractions like Ripley's Aquarium.
What amenities does the hotel provide?
Amenities include two outdoor pools, free WiFi, 42" flat-screen TVs, refrigerators, microwaves, and picnic areas.
What is the cancellation policy?
Reservations cancelled 72+ hours before check-in receive full refunds. Late cancellations get refund minus first night's stay.
How far is the hotel from Rocky Top Sports World?
Approximately 4 miles with convenient trolley access from our front door to the sports complex.
Does the hotel offer group booking discounts?
Yes, we provide discounted team rates for sports groups and large parties visiting Gatlinburg.