Business Details
16 Years
experience
Global Hotel Quality Assurance & Cash Integrity Audits
Founded in 2010, we are a licensed private investigation firm dedicated to enhancing the profitability and operational excellence of premium hotels and resorts worldwide. Headquartered in the United States with offices in Switzerland, France, and Germany, our expertise spans cash integrity evaluations, revenue analysis, and quality assurance. Our team of meticulously selected professionals conducts discreet yet comprehensive property assessments, combining industry standards with cash integrity benchmarks to identify revenue-enhancing opportunities and prevent losses.Operating globally across Europe, the Middle East, Africa, Mexico, and the U.S., we tailor services to meet individual client needs while building lasting partnerships with luxury hospitality leaders committed to brand distinction.
Services
Cash Integrity
Revenue Projection
Quality Assurance
Details
- Year established: 2010
Highlights and features
- We have over a decade of specialized experience in luxury hospitality cash integrity audits.
- Our global reach spans five continents with localized operational expertise.
- We deliver customized, actionable intelligence tailored to each client's unique needs.
- Our team combines industry-leading SOP knowledge with real-time reporting capabilities.
- We maintain strict confidentiality while partnering with top-tier hoteliers worldwide.
Services
Cash Integrity
Our cash integrity audits identify theft risks and revenue leakage points in hotel operations. Through unannounced visits and transaction analysis, we detect discrepancies across 80% of dining establishments. Our reports deliver secure, real-time intelligence to protect your bottom line through systematic process improvements.
Revenue Projection
Revenue projection services uncover missed opportunities costing properties up to 30% of potential income. We analyze sales patterns across all revenue centers, providing actionable strategies to increase per-guest spending through optimized pricing and upselling techniques tailored to luxury hospitality markets.
Quality Assurance
Quality assurance evaluations combine five-diamond hotelier expertise with proprietary benchmarks exceeding industry standards. Our inspectors assess guest experiences against tailored SOPs, delivering confidential insights to maintain brand excellence while identifying operational improvements across global properties.
Questions
What industries do you specialize in?
We exclusively serve the luxury hospitality sector, focusing on five-diamond rated hotels and premier resorts worldwide through specialized cash integrity and quality assurance programs.
How do you maintain confidentiality?
Our audit teams operate undercover as regular guests, ensuring discreet evaluations. All findings are shared securely through encrypted channels with strictly limited client distribution protocols.
How quickly do you provide results?
We deliver comprehensive audit reports within 72 hours of fieldwork completion, containing prioritized action items and revenue recovery strategies for immediate implementation.
Do you work with international chains?
Yes, we partner with both independent luxury properties and multinational hotel groups, maintaining consistent evaluation standards across all global locations through our established regional offices.
What makes your audits different?
Our methodology uniquely combines financial integrity checks with service quality assessments, backed by 15+ years of hospitality expertise and a proven track record of uncovering previously undetected revenue losses.