Business Details
14 Years
experience
Your Trusted Pet Boarding & Grooming Experts in Zanesville
At The Winston Pet Hotel, we combine decades of business management expertise with a lifelong passion for animal care to provide exceptional boarding and grooming services for pets. Our owners, Joan & Todd Batstra, have built a trusted reputation in the Zanesville community by treating every pet as if they were our own. Our state-of-the-art facility offers spacious accommodations with real beds and bowls, ensuring pets feel at home during their stay. We prioritize personalized attention through scheduled potty breaks, playtime in secure outdoor areas, and optional socialization with other animals. Our full-service grooming salon, staffed by certified professional Patricia Adkins, delivers meticulous care using advanced techniques honed over six years of specialized training. For added convenience, our mobile grooming bus extends services to Muskingum County residents, bringing the same high standards directly to clients' doorsteps.We maintain transparent communication throughout each pet's stay, providing regular updates to give owners complete peace of mind. Our comprehensive approach includes customized care plans developed during pre-visit consultations, ensuring every guest receives individualized attention. With operating hours designed to accommodate working pet owners and emergency contact protocols in place, we strive to make pet care as stress-free as possible for modern families. Backed by extensive industry experience and a genuine love for animals, we remain committed to continuous improvement through regular facility upgrades and staff training programs.
Services
Pet Boarding
Grooming Services
Mobile Grooming
Puppy Sales
Refresh Bath
Details
- Year established: 2012
Highlights and features
- We offer 20+ years of combined business management experience with specialized pet care training
- Our state-of-the-art mobile grooming bus serves Muskingum County with professional styling services
- We provide personalized care plans developed during pre-visit consultations with pet owners
- Our owners are active community members with established trust in local pet care circles
- We maintain a modern facility featuring secure outdoor play areas and 24/7 monitoring systems
What people say
Spacious clean rooms
Attentive staff
Visible pet happiness
Convenient mobile service
Professional grooming skills
Services
Pet Boarding
Our pet boarding service provides spacious accommodations with real beds and bowls for dogs and cats. Guests receive regular outdoor potty breaks, playtime in secure areas, and optional socialization. The facility maintains quiet zones for cats with multi-level kennels and supervised play sessions. All boarders receive personalized care plans developed through pre-visit consultations with pet owners.
Grooming Services
Full-service grooming available on-site and via our mobile grooming bus. Certified stylist Patricia Adkins provides breed-specific haircuts, bathing, and nail care using professional-grade equipment. Services include customized grooming plans based on pet size, coat type, and owner preferences. The mobile unit brings salon-quality care directly to clients' locations within Muskingum County.
Mobile Grooming
Our state-of-the-art mobile grooming bus delivers professional pet styling services directly to client locations. The fully equipped vehicle provides a calm environment for grooming while eliminating transportation stress for pets. Services mirror our on-site offerings with the same certified stylist and quality standards. Available for scheduled appointments throughout Muskingum County.
Refresh Bath
Thorough bathing service with towel drying included. Available in three size-based pricing tiers: up to 40lbs, 41-99lbs, and 100lbs+. Focuses on coat cleanliness and skin health using premium pet-safe products. Ideal for routine maintenance between full grooming sessions. Complements boarding stays or available as standalone service.
Nail Services
Professional nail trimming and grinding services using sanitized equipment. Traditional clipping available for $15 or Dremel-style grinding for $19. Both options include careful handling of sensitive quick areas. Performed by trained technicians to minimize stress for pets. Recommended as part of regular grooming maintenance for pet comfort and mobility.
People
Joan Batstra
Co-Owner/Operator
With extensive business management experience and lifelong pet ownership, Joan Batstra co-founded The Winston Pet Hotel to combine professional expertise with animal care passion. She oversees daily operations and client relations, ensuring every pet receives personalized attention while maintaining the facility's high standards of cleanliness and safety.
Todd Batstra
Co-Owner/Operator
Todd Batstra brings years of business leadership to The Winston Pet Hotel alongside his wife Joan. He manages facility operations and staff training, focusing on creating a stress-free environment for both pets and owners. His commitment to quality care has helped establish the hotel as a trusted local pet service provider.
Patricia Adkins
Certified Pet Stylist
Certified Pet Stylist Patricia Adkins has over six years of specialized grooming experience. She joined The Winston Pet Hotel team more than a year ago, bringing expertise in breed-specific haircuts and coat maintenance. Her mobile grooming services extend professional care to Muskingum County residents while maintaining the same high standards as the on-site salon.
Questions
What pet boarding options do you offer?
We provide individualized boarding spaces for dogs and cats with real beds and bowls. Dogs receive outdoor playtime in secure areas while cats enjoy quiet zones with multi-level kennels and supervised play sessions.
Do you offer grooming services?
Yes, we have full-service grooming available on-site and through our mobile grooming bus. Our certified stylist provides breed-specific haircuts, bathing, nail care, and other grooming services using professional-grade equipment.
What are your business hours?
We operate Monday, Tuesday, and Thursday 9 AM-5 PM, Friday 9 AM-4 PM, and Saturday 10 AM-12 PM. While closed to general business on Wednesdays and Sundays, we remain on-site caring for boarded pets.
Do you provide mobile pet services?
Our state-of-the-art mobile grooming bus provides full grooming services at client locations throughout Muskingum County. The vehicle is fully equipped to deliver the same high-quality care as our on-site salon.
What payment methods do you accept?
We accept major credit cards, cash, and checks for our pet boarding and grooming services. Payment arrangements must be finalized at the time of service scheduling to secure reservations.
