Business Details
Expert Hotel Management & Consulting Services
Riley Hotel Group is a premier hospitality management and consulting firm dedicated to elevating hotel experiences through innovative design, strategic operations, and personalized service. With decades of combined expertise, our team specializes in transforming hotel properties into thriving destinations by focusing on guest satisfaction, financial performance, and operational excellence. We offer comprehensive services including property development, revenue management, food and beverage optimization, and technology integration, tailored to meet the unique needs of branded, independent, and boutique hotels.Our commitment to transparency, creativity, and integrity has established us as a trusted partner in the hospitality industry, delivering measurable results and fostering long-term relationships with clients and stakeholders.
Services
Hotel Consulting
Management & Operations
Food & Beverage
Riley Design Group
Independent Property Marketing
Financial Responsibility
Development & Design
Technology & Revenue
Highlights and features
- We offer 20+ years of hands-on experience in hotel management and consulting.
- Our team provides comprehensive services from design to revenue optimization.
- We guarantee transparent communication and fiscally responsible strategies.
- Our proven track record includes managing 17+ diverse hotel properties.
- We combine local market insights with global hospitality standards.
Services
Hotel Consulting
Riley Hotel Group offers expert consulting services to optimize hotel performance. Our team provides strategic guidance on operations, revenue management, and market positioning. Clients benefit from tailored solutions that enhance profitability and guest satisfaction through data-driven insights and industry best practices.
Management & Operations
We deliver full-service hotel management, ensuring seamless day-to-day operations. Our services include staff training, vendor coordination, and financial oversight. Clients gain access to proven systems that improve efficiency, reduce costs, and maintain high service standards across all property types.
Riley Design Group
Our design team specializes in creating visually appealing and functional hotel spaces. From concept to installation, we focus on cost-effective solutions that align with brand identity. Services include interior design, sourcing, and project management to ensure timely and budget-conscious execution.
Food & Beverage
We enhance dining experiences through menu development, operational efficiency, and revenue growth strategies. Our experts optimize food and beverage operations to boost profitability while maintaining quality. Clients receive support in cost control, staff training, and guest engagement initiatives.
Technology & Revenue
Our technology solutions streamline property management and revenue optimization. We implement advanced systems for reservations, promotions, and analytics. Clients benefit from tools that improve decision-making, automate processes, and maximize revenue through dynamic pricing and market insights.
People
Joe Moffa
President
Joe Moffa brings decades of hotel management experience, specializing in operations and fiscal strategy. He leads Riley Hotel Group with a focus on innovation, ROI, and client relationships, fostering growth and excellence across the portfolio.
Lisa Zifer
Vice President of Operations
Lisa Zifer oversees operational systems and revenue enhancement strategies. With 30 years in hospitality, she ensures technological advancements and efficient processes across Riley's managed properties, driving profitability and guest satisfaction.
Rob Stewart
Chief Financial Officer
Rob Stewart manages financial planning and budgeting with 20+ years of leadership experience. His expertise in accounting and strategic finance supports Riley Hotel Group's growth and financial stability, ensuring transparent reporting and fiscal responsibility.
Dan Weaver
Project Manager
Dan Weaver directs property improvement projects and renovations, leveraging his accounting and hospitality background. He ensures timely, budget-conscious execution of upgrades, enhancing property value and guest experiences across Riley's portfolio.
Darlene Mayes
Regional Operations Manager
Darlene Mayes oversees operations for Northeast Ohio hotels, focusing on efficiency and team development. With 15 years at Riley, she drives profitability and guest satisfaction through strategic leadership and a detail-oriented approach.
Questions
What services does Riley Hotel Group offer?
We provide hotel management, consulting, design, revenue optimization, food and beverage services, and marketing strategies tailored to branded, independent, and boutique properties.
Do you manage international properties?
Yes, our portfolio includes hotels in the United States and the Dominican Republic.
How does Riley Hotel Group enhance guest experiences?
We focus on thoughtful design, personalized service, and technology integration to create memorable stays for guests.
What sets your hotel consulting apart?
Our hands-on approach combines industry expertise with transparent communication to deliver measurable financial and operational results.
Can you assist with hotel renovations?
Yes, our team manages property improvement plans, renovations, and ground-up projects with attention to detail and budget.
