Business Details
Expert Hotel Management Services for Optimal Profitability & Guest Satisfaction
B&T Hospitality Management has established itself as a leader in hotel management through decades of dedicated service and strategic growth. Founded by industry veterans with extensive experience in hospitality operations, our company specializes in maximizing profitability while maintaining exceptional guest satisfaction. Our team implements rigorous quality assurance programs, proactive facilities maintenance, and innovative revenue management strategies across all properties under our care. We maintain comprehensive control over hotel operations through centralized accounting services, staff development initiatives, and strict compliance with industry standards. Our expertise spans property acquisitions, new construction projects, and successful hotel sales, supported by a proven track record in brand partnerships and market positioning.With specialized departments handling everything from daily operations to long-term strategic planning, we ensure optimal performance across our portfolio. Our commitment to excellence is demonstrated through consistent quality assurance rankings and sustained relationships with major hospitality brands. Through continuous staff training and development programs, we maintain a highly skilled workforce capable of delivering superior service. Our financial management systems provide transparent reporting and cost-effective operations, while our food and beverage division offers customized solutions for hotel dining facilities. This comprehensive approach to hospitality management has made us a trusted partner for hotel owners seeking sustainable growth and operational excellence.
Services
Property Management
Sales/Revenue Management
Facilities Management
Accounting & Financial Services
Food & Beverage Management
Highlights and features
- We offer 40+ years of combined executive experience in hospitality management
- Our team maintains 100% compliance with major hotel brand quality assurance standards
- We implement proven revenue management strategies that maximize RevPar
- Our centralized accounting systems ensure financial transparency and cost efficiency
- We provide comprehensive facilities maintenance with certified engineering staff
Services
Property Management
Our comprehensive property management services cover daily hotel operations, staff supervision, and quality control. We implement standardized operating procedures across all departments while maintaining flexibility for location-specific needs. Our team ensures consistent brand compliance and guest satisfaction through regular audits and performance monitoring.
Sales/Revenue Management
We develop customized revenue management strategies that maximize room revenue through dynamic pricing and market analysis. Our team conducts competitive benchmarking, implements yield management techniques, and optimizes distribution channels to achieve superior RevPar performance across all managed properties.
Facilities Management
Our certified engineering staff provides proactive facilities maintenance and preventive equipment servicing. We maintain building systems, grounds, and guest areas to ensure optimal condition and safety compliance. Our capital improvement programs help properties maintain competitive appeal and brand standards.
Accounting & Financial Services
We offer centralized accounting services including payroll processing, accounts payable management, and financial reporting. Our systems provide real-time financial visibility with daily monitoring and monthly reconciliation. We implement cost control measures while ensuring compliance with tax and regulatory requirements.
Food & Beverage Management
Our food and beverage division manages hotel restaurants, lounges, and banquet facilities. We develop customized dining concepts, implement cost control systems, and provide catering services for events. Our team ensures compliance with sanitation standards while optimizing food service profitability.
People
Rusty Townsend
President / CEO
With over 40 years in hospitality, Rusty Townsend leads B&T Hospitality Management as President/CEO. He oversees development and operations of multiple hotel projects, holding a Bachelor of Science in Hotel Administration from UNLV and Certified Hotel Administrator designation since 1991.
Larry R Wolf
Director of Hotel Operations
Larry Wolf brings 35+ years of hospitality experience to his role as Director of Hotel Operations. Certified by AHMA in 1998, he manages budgeting and operations for B&T's properties, having worked with Rusty Townsend since 1987 across multiple hotel brands.
Tyler Townsend
Regional Operations Manager
Tyler Townsend serves as Regional Operations Manager with a decade of hospitality leadership. He oversees daily operations of B&T's properties, leveraging his finance degree and hands-on experience from entry-level roles to management positions since 2007.
Tanner Townsend
VP of Development
Tanner Townsend, a Certified Public Accountant, serves as VP of Development. He manages financial reporting and project development for B&T Hospitality, utilizing his Masters in Accountancy and extensive experience with major hospitality brands.
Scott Fisher
Engineering & Facilities Manager
Scott Fisher directs facilities management with 30+ years of mechanical systems expertise. Certified in Engineering Operations since 1998, he oversees maintenance operations for B&T's properties, working with Rusty Townsend since 1989 on hotel engineering projects.
Questions
What hotel brands do you work with?
We manage properties across major brands including Marriott, Hilton, Hyatt, and IHG, maintaining strict compliance with all brand standards.
Do you handle both urban and resort properties?
Yes, our portfolio includes urban business hotels, suburban conference centers, and resort-style properties across four western states.
How do you ensure guest satisfaction?
We implement comprehensive quality assurance programs, staff training initiatives, and regular guest feedback analysis to maintain high satisfaction scores.
What financial reporting systems do you use?
Our centralized accounting department provides real-time financial reporting with daily monitoring and monthly reconciliation processes for all properties.
Can you help with hotel acquisitions?
Yes, our development team assists with property acquisitions, new construction projects, and brand conversion opportunities across our operating regions.
Do you offer franchise management services?
We specialize in managing franchised properties, ensuring full compliance with brand requirements while optimizing operational performance.
