Business Details
Premier Hotel in Amherst, MA | Hotel UMass
Hotel UMass offers a unique blend of tranquil countryside ambiance and vibrant campus life, providing guests with an exceptional experience in the heart of Amherst. Our commitment to sustainability is reflected in energy conservation, waste reduction, and responsible sourcing practices. With award-winning dining options, state-of-the-art amenities, and proximity to University of Massachusetts Amherst, we cater to guests seeking comfort and convenience. Our team prioritizes personalized service, ensuring memorable stays for university guests, conference attendees, and travelers. The hotel features accessible rooms, modern suites with panoramic views, and comprehensive event planning services.Our staff combines decades of hospitality experience with a dedication to Southern hospitality principles. We maintain partnerships with local cultural institutions and offer easy access to downtown Amherst and the Pioneer Valley. The property includes certified green cleaning protocols, fitness facilities, and 24-hour front desk services. Our sustainability initiatives demonstrate our commitment to environmental stewardship while maintaining high guest satisfaction standards.
Services
Hotel Accommodations
Event Planning
Wedding Services
Dining Services
Sustainability Programs
Highlights and features
- We offer LEED-certified sustainable accommodations with modern amenities
- Our campus location provides direct access to university events and resources
- Award-winning dining featuring local, organic ingredients is available on-site
- Experienced staff with decades of combined hospitality industry expertise
- We maintain 24/7 front desk services and accessibility-focused room designs
What people say
Award-winning dining
Exceptional staff
Sustainability program
Campus views
Wedding services
Services
Hotel Accommodations
Our hotel offers 37-inch flat-screen TVs, Keurig coffee makers, and complimentary Wi-Fi in all rooms. Certified green cleaning protocols ensure environmental responsibility while maintaining comfort. Accessible rooms feature roll-in showers and extended vanity mirrors.
Event Planning
Full-service event planning includes venue selection, catering coordination, and audio-visual support. Our team manages weddings, conferences, and academic events with personalized attention to detail. Campus venues range from ballrooms to historic buildings.
Dining Services
Award-winning dining options feature local, sustainable ingredients across 15 global cuisines. The Commonwealth Restaurant offers panoramic views while Harvest Market provides casual fare. Catering services accommodate events of all sizes.
Sustainability Programs
Our sustainability efforts include energy conservation, waste reduction, and responsible sourcing. Certified green cleaning products maintain environmental standards. The program aligns with university sustainability goals while enhancing guest comfort.
Wedding Services
Comprehensive wedding planning includes venue selection, catering coordination, and logistics management. Our experienced team executes both intimate ceremonies and grand receptions across multiple campus locations with personalized service.
People
Chandrick Hayes
Director of Hotel UMass
With 19 years in hospitality leadership, Chandrick brings expertise in hotel management across diverse locations. He prioritizes people-first management and Southern hospitality principles to ensure guest satisfaction.
Anna Bernstein
Revenue Optimization Manager
Anna brings 22 years of experience from major hotel chains like Hyatt and Marriott. Her background includes kitchen operations, sales leadership, and hospitality management across multiple properties.
Brittany Cote
Assistant Manager
With 9 years in hospitality, Brittany combines southern hospitality with local roots. She focuses on creating exceptional guest experiences while coaching youth field hockey in her hometown.
Timothy P. Haley
Housekeeping Manager
Timothy transitioned from Fortune 500 marketing roles to hospitality, bringing 25 years of management experience. He leads housekeeping operations with a focus on service excellence and sustainability.
Questions
What room types are available at Hotel UMass?
We offer standard rooms, junior suites, Bateman Suites, and UMass Suites with various configurations including ADA-compliant options.
Does Hotel UMass offer event planning services?
Yes, we provide full-service event planning for weddings, conferences, and academic events with dedicated staff and multiple venue options.
What sustainability initiatives does the hotel implement?
Our sustainability program includes energy conservation, waste reduction, certified green cleaning products, and responsible sourcing practices.
Are there dining options on-site?
Yes, we feature award-winning dining with The Commonwealth Restaurant, Harvest Market, and multiple catering options using local ingredients.
What amenities are included in guest rooms?
All rooms include 37-inch flat-screen TVs, Keurig coffee makers, complimentary Wi-Fi, ironing boards, and scenic campus views.
Is the hotel accessible for guests with mobility needs?
Yes, we offer ADA-compliant rooms with roll-in showers, wider doorways, and accessibility-focused amenities across all room types.
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