Business Details
50+ Years
experience
Trusted Hotel Investment and Management Services
Marcus Hotels has been a leader in the hospitality industry for over six decades, specializing in hotel investment, ownership, and management. Our portfolio includes a diverse range of properties such as branded and independent upper-upscale hotels, resorts, and lifestyle properties. We prioritize strong partnerships, teamwork, and collaboration, fostering a company culture rooted in excellence, inclusivity, and support. Our commitment extends beyond guest satisfaction, focusing on community impact through initiatives in job creation, arts, education, and social development. With 16 properties nationwide and over 50 years of expertise in hotel management, turnarounds, and development, we deliver exceptional experiences and results. Our team combines deep industry knowledge with financial strength and strategic planning to drive profitability for hotel owners.We also emphasize local arts and culture through unique programs like our Artist-in-Residence initiatives. Our legacy began in 1962 with the acquisition of Milwaukee's Pfister Hotel and continues today with our third generation of hospitality leaders. We maintain a focus on work-life balance and professional growth for our team members while upholding a tradition of community service, including the Ben Marcus Humanitarian Award. Our comprehensive services span hotel operations, project management, revenue optimization, and food-and-beverage innovation, positioning us as a trusted partner in the hospitality sector.
Services
Hotel Management
Development & Investment
Project Management
Food & Beverage Operations
Golf & Spa Management
Details
- Year established: 1962
Highlights and features
- We have over 60 years of experience in hotel investment and management.
- Our portfolio includes 17 hotels and 24 restaurants nationwide.
- We specialize in historic renovations and public/private partnerships.
- Our team provides comprehensive financial expertise in tax credits and joint ventures.
- We maintain a legacy of community service through the Ben Marcus Humanitarian Award.
Services
Hotel Management
Marcus Hotels provides comprehensive hotel management services, including operations, revenue management, and sales strategies. Our expertise spans branded and independent properties, convention hotels, and upscale resorts. With over 50 years of experience, we optimize profitability through financial planning, tax credit utilization, and strategic partnerships while maintaining a focus on guest satisfaction and team development.
Development & Investment
We specialize in hotel development, repositioning, and investment partnerships. Our services include new construction management, historic renovations, and value optimization strategies. Leveraging decades of industry experience, we deliver successful projects through critical thinking, expert execution, and financial expertise in tax credits and joint ventures, ensuring long-term profitability for hotel owners and investors.
Project Management
Our project management team handles hotel renovations and new developments with extensive infrastructure expertise. We ensure successful project completion through strategic planning, budget management, and quality control. Our experience includes historic renovations and public/private partnerships, delivering modernized properties that maintain their unique character while meeting contemporary hospitality standards and guest expectations.
Food & Beverage Operations
We operate 24 restaurants, bars, and lounges across our portfolio with an independent restaurateur mindset. Our concepts include fine dining, casual eateries, and specialty venues featuring locally sourced ingredients. From classic American grills to innovative fusion cuisine, we create memorable dining experiences that complement our hospitality offerings and enhance property value through culinary excellence.
Golf & Spa Management
Marcus manages two world-class golf courses, two spas, and a ski hill with a focus on quality and profitability. Our leisure operations include WELL Spa at The Pfister Hotel, The Highlands golf course, and Moose Mountain Falls waterpark. These amenities enhance guest experiences while generating additional revenue streams through premium leisure offerings tailored to both resort guests and local communities.
Questions
What types of hotel properties does Marcus Hotels & Resorts manage?
We manage a diverse portfolio including branded and independent upper-upscale hotels, resorts, lifestyle properties, and convention centers across 17 locations nationwide.
How does Marcus Hotels & Resorts support community development?
We focus on job creation, arts and culture, education, health initiatives, conservation, and social programs, recognizing associates through the Ben Marcus Humanitarian Award.
What distinguishes Marcus Hotels & Resorts from other management companies?
Our 60+ year legacy combines hotel management expertise with financial strength, historic renovation experience, and a unique focus on local arts and culture integration.
Can Marcus Hotels & Resorts handle large-scale hotel renovations?
Yes, our project management team specializes in historic renovations, new construction, and property repositioning with extensive infrastructure expertise and successful execution.
What food and beverage concepts do you operate?
We manage 24 restaurants and bars featuring diverse concepts from classic American grills to innovative fusion cuisine, emphasizing locally sourced ingredients and unique dining experiences.
